"Fred has clearly articulated seven key initiatives that every IT leader must do to be a successful business partner and leader of their IT function. What's interesting is that so many IT organizations fail to execute on at least one of these. Fred brings many years of executive IT experience to this work and we are fortunate to have his voice to help current and future execs."

-Dr. Keri Pearlson, Author, President, KP Partners and Founder, IT Leaders Forum
Mr. Mapp has more than 40 years of experience in the areas of information technology systems, applications, infrastructure support, customer support and consulting services. During that time he has held senior executive-level positions with companies such as IBM, American Express and InfoSpan as well as the position of Chief Information Officer for Advanced Micro Devices (AMD) and Honeywell.

In addition, Mr. Mapp served as CEO and President of the World Congress on Information Technology, a forum that is held every two years under the direction of the World Information Technology Services Alliance. He currently operates his own consulting company, Quality Service Solutions providing research and assisting companies with their IT strategy.

Fred has extensive experience developing and defining IT objectives and strategic plans and in the implementation of technology to support business requirements. He also has a strong background in outsourcing, data center efficiency, project and process management, six sigma and quality deployment.

Mr. Mapp has expertise in aligning business processes and requirements with technology. As a result of experiences he has accumulated working and consulting with a variety of Fortune 500 companies, he has developed a seven-step process that maps information technology to business goals. He explains this process in-depth in his book, Mapping Information Technology to Your Business.


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